Greenwood Surgery uses Accurx – an NHS approved, secure texting software allowing SMS, attachments, links and when permitted a very useful reply function that allows the patient response to be automatically saved into the patient record (e.g. images of skin lesions or agreement for referrals)

Clinical photography
Greenwood Surgery uses photography (both receiving images from patients and taking of images of patients) as a valuable component of effective care in general practice. We comply with a specific policy to ensure how staff at Greenwood Surgery with a responsibility for taking clinical photographs can do so appropriately. The policy covers consent, confidentiality, the use of personal mobile devices, the storing of data (photographs) and asset security.

Sharing information with third parties e.g. family member
Written consent must be obtained in the presence of a witness to allow sharing of medical information with a third party such as a family member.