Core opening times at Greenwood Surgery are Monday to Friday 0800 – 1830.

Outside of these times although extended clinics may be held, the reception line is closed and patients are diverted to use the 111 system if they have an urgent issue that cannot wait till the next working day. This provides access to alternative primary care staff including nurses and GP’s who can provide advice, telephone consultations and appointments at designated bases.

Calling 999 or attending A&E should only occur if you have been advised by a health professional or have a life and death emergency such as signs of a heart attack, stroke, severe difficulty breathing, heavy bleeding that won’t stop or severe injuries. For children, this includes severe drowsiness, severe infections, a first fit, or swallowing something they should not have.